FAQs
Frequently Asked Questions (FAQs) – VOLTKICK
1. What is VOLTKICK?
VOLTKICK is an Indian online general store offering a wide range of quality products at affordable prices. We operate on a dropshipping model, delivering products directly to your doorstep within 7 to 10 business days.
2. How long does delivery take?
Our standard delivery time is 7 to 10 business days from the date of order confirmation. You will receive tracking details once your order is shipped.
3. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) as well as online payment options for your convenience.
4. How can I track my order?
Once your order is dispatched, you will receive an email or SMS with the tracking link. If you haven't received tracking info within 3-4 days, feel free to contact us at servicevoltkick@gmail.com.
5. What if I receive a damaged or wrong product?
If your item is damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos or a short video. We’ll arrange a replacement or refund as per our return policy.
6. What is your return/refund policy?
We offer a 7-day return or refund policy from the date of delivery. Items must be unused and returned in their original packaging.
To request a return or refund, email us at servicevoltkick@gmail.com with your order details.
7. Do you offer free shipping?
Yes, we offer free standard shipping on most orders across India. Any exceptions will be clearly mentioned during checkout.
8. Are there any hidden charges?
No. The price you see at checkout is the final price. We do not have any hidden charges.
9. What kind of products do you sell?
As a general store, we offer a wide variety of products including:
- Home & Kitchen
- Electronics & Accessories
- Lifestyle & Fashion
- Health & Personal Care
…and more! We regularly update our catalog with trending items.
10. How can I contact customer support?
You can reach our support team at:
📧 servicevoltkick@gmail.com
We typically respond within 24–48 hours.